vbcsf: Reality Check: e-Government Applications for Voice Authentication
Roanne Levitt of VoiceTrust eServices Canada: they’re involved in National ID program for an emerging Nation. Also proof of life. This nation has 10 million citizens, half do not possess a national ID. Program in place to register citizens and provice IDs. Nation was struck by a natural disaster and everyone lost their IDs. New program is designed to enable: participation in government, job, school, vote, acquire a title to real property. Involves many government ministries.
When a citizen registers, their photo is taken, fingerprint, signature recorded. Their voice is not registered at this point, but that will change. Problem with current registry: need to equip offices with fingerprint readers (and cost to acquire, distribute, infrastructure, IT personnel to maintain). Rejection rate for manual workers (cuts, worn prints, dry hands) is high, and citizens must come into office to verify identity. Corporations (e.g., banks) have a hard time with verification. Read more…