A Different Internet

A fascinating article: Lori Emerson and Internet pioneer John Day explore What’s Wrong with the Internet and How We Can Fix It. Emerson’s quest was “to figure out how we are unwittingly living out the legacy of the power/knowledge structures that produced TCP/IP” and ” how the Internet could have been and may still be utterly different.” In this article, Day argues that “’the Internet is an unfinished demo’ and that we have become blind not only to its flaws but also to how and why it works the way it works.”

One of the interesting things about this article is Day’s perspective on the consequence of BBN’s early architectural choices and how money can lead to a less-than-optimal path forward, then followed despite great ongoing costs and unanticipated complications. For example, settling on TCP/IP was a choice for “modularity” with a necessary perspective to the layered ecosystem that the modules would operate in.

Day’s points about Netflix and peering are more generalized than they should be, but his arguments do make me wonder what a “different Internet” would be like and how we might get there.

Happy Birthday DNSimple

DNSimple logoApril 2015 brings the fifth year of service for DNSimple. ManyMedia sends wishes for a very happy birthday to Anthony and the crew!

ManyMedia was one of their first paying customers, and with five years of their excellent service to their credit we intend to continue. Why? Trust.

I met Anthony, the founder, through a project of mutual interest and found him to have solid technical perspectives. I liked his thinking generally about teaching people and sharing his expertise. He became a trusted guide in my social network. When he offered DNS routing services, I moved several of my domains to DNSimple. One might ask why I use an outside DNS routing company when my hosting companies will do domain routing for free. Among my reasons are domains that get routed to more than one host, and the quick flexibility to switch routing to a different provider as needed.

My recognition, loyalty and support are the most valuable things I offer to a company—for solid business practices, and when I personally believe in them to do the right things going forward. Domains are an important part of my communication with the world. DNSimple is my preferred personal agent for domain routing.


iacsf: What’s Next? Shaping the Future

Mark Yahiro, Intel
Timothy Tuttle, Expect Labs
Liesl Capper, IBM
Roberto Pieraccini, Jibo

Intel offers platform and foundation to use speech, motion, who you are, to use data in intelligent ways.

Jibo (a male character) is not humanoid, but has stereo camera, mic, speaker identification, motion or facial expression detection, display, touch points. Just got big crowned sourced funds. Japanese trend is to more humanoid, is creepy, uncanny valley. farthing can express feelings (teapot in beauty and beast).

Ongoing conversations? Watson uses experts systems, known data sets, to develop ranked diagnosis of medical conditions.

Movie Her and anticipatory agents? Tim suggests we’re not as far off as we think. We are going to starts seeing intelligence in new devices. Recent breakthroughs from IBM in deep learning remarkably reduce error rate within a couple of years.

What is the future? Cognitive glue working across other agents. Holy grail is all human interaction. There are already a lot of agents, interacting between and across them is learning a new language. Filter the right data specific usage, depending on the usage do we filter before or after? Where is context? What makes sense.

Speech recognition is about 60, 65 years old. Big problem is that once you understand how to did it, depends on the language and what you are talking about. Can’t create a closed loop.

iacsf: Michael Bowers, Coca Cola

Offering perspectives as an operator. They used early virtual agent, not effective. Thecoca-cola company.com and mycokerewards.com

Spikes in volume, can’t economically staff for this. How they planned and executed new agents: planning: choose a provider, interaction with site owners and consumer care (avatars, content that is relevant). Execution: apply project management rigor, be ready to add and modify content based on user experience, steward results (data) to site stewards. Graphs show traffic. Mycokerewards is about points, 30,000 visitors vs 15000 at other site. Super Bowl ad traffic story with spike for reasons they didn’t anticipate. User-created ad on YouTube also impacted. For them, saves money. Product locator now on Sprite site.

No perfect, lessons learned when hackers found their way in.

Intelligent channeling: be available, be where consumers prefer, architect experience to drive customers thoughtfully. Learn from the IVA.

Why is virtual agent below the fold? Marketing decisions, also IVA is America-centric and company is global.