From jungles of Equador to Main Street USA using multi-modal biometrics, with Alexy Khitrov, SpeechPro. As always, it starts with the government (1958) with forensic audio analysis. SpeechPro is 22 years old, deployments in 75 countries. Strong R&D in core of company, 150 of them scientists and developers, 30 PhDs. Working globally with law enforcement, wide portfolio of related products for Enterprise clients. Increasing interest to voice as biometric in US and abroad, including Equador: country-wide system combined with face recognition. Two non-intrusive modalities, fewer challenges in collection: quick, no need to touch anything, can be done remotely, cheap and available hardware.
Customer experience vs security: challenges to customers, fraudsters keep coming with new ways. Security reacts with additional layers of questions, PINs, cards, etc. which drops customer experience. They’re doing Voicekey.Onepass: multimodal–voice + face, non-intrusive, seamless, biometric for web and mobile with existing hardware. Security: in their testing with both systems, they have yet to see a false positive. Patents pending, “liveness” detection through linking speech and face movement during utterance. Works great for financials, remote access to corporate networks, other.
Enrollment: put face in oval on screen, system will take a picture and prompt you to say your name and password three times (one tap). Level 1: tracking facial movements during passphrase.Level 2: prompted password, random combination of numbers. Key benefits: high accuracy, easy to integrate and use, works on mobile, web and physical access (voice phone). Applicable for Enterprise: passive verification, change of speaker detection, watch list search, emotion detection, speech analysis (they have products in each area). It’s never just one technology (VoiceKey Platform). Enterprise security doesn’t have to be work.